Are you experiencing a Crunchyroll website black screen when trying to enjoy your favorite anime series? Don’t worry! We’ve got you covered. This article will discuss the possible reasons for the Crunchyroll site black screen issue and provide solutions to help you get back to streaming in no time.
A Crunchyroll website black screen can be frustrating, especially when you’re eager to catch up on your favorite shows. While the Crunchyroll black screen Chrome issue is more common, it can happen on other browsers as well. Luckily, there are a few simple steps you can take to resolve this problem.
Why does the Crunchyroll screen turn black while streaming content?
Crunchyroll, the Sony-owned streaming service, offers a vast array of anime and other popular content. However, it is not immune to technical issues. One common problem that users face is a black screen in place of their desired videos. In this article, we will discuss the reasons behind the black screen on Crunchyroll and provide some tips for resolving the issue. Keep reading to learn how to eliminate the black screen and return to streaming your favorite anime.
What causes the black screen on Crunchyroll?
This issue is most likely related to the Chrome browser. Generally, the black screen problem does not occur when using the mobile app or watching on a smart TV. Instead, it is an issue exclusive to streaming via web browsers, particularly Google Chrome. We have not encountered this problem on other browsers or in-app, so if you have, please let us know.
Why does Crunchyroll display a black screen on Chrome?
In short, this issue arises from a glitch within Chrome’s settings or firmware.
To further explain, we’ve listed several potential causes for the black screen:
- The default browser accumulates saved form data over time, which may result in the problem.
- The browser algorithm is designed to utilize CPU, GPU, and RAM resources for an immersive experience. Unfortunately, the browser acceleration algorithm may malfunction when streaming video/audio content.
- Internal bugs and glitches within websites can cause the Crunchyroll black screen issue.
- Browser extensions may conflict with the website algorithm, leading to issues with the video player.
- Pop-up redirects: Chrome’s pop-up blocker may interfere with some streaming features that Crunchyroll employs, causing a black screen.
- Bad internet connection: Lastly, the most apparent reason for a black screen on Crunchyroll could be a problem with your internet connection.
Fix: Crunchyroll black screen when streaming
We have provided several solutions for the problem that do not require third-party tools. Apply these methods in order, and you may resolve multiple issues at once.
A Crunchyroll website black screen may occur due to outdated or corrupted cache and cookies in your browser. To fix this, clear your browser’s cache and cookies. You can do this by going to your browser’s settings and finding the option to clear browsing data.
- Open Chrome and click on the three-dot menu in the top right corner.
- Navigate to “More tools” and then click on “Clear browsing data.”
- Select “All time” as the time range and make sure both “Cookies and other site data” and “Cached images and files” are checked.
- Click on “Clear data.”
Once you’ve cleared your cache and cookies, refresh the Crunchyroll site and see if the black screen issue persists.
2. Disable browser extensions
Some browser extensions might cause the Crunchyroll site black screen issue. To find out if this is the case, try disabling your browser extensions one by one to see if the problem is resolved. If the Crunchyroll black screen Chrome issue disappears after disabling an extension, you’ve found the culprit.
Alternatively, try the following:
- Click on the three-dot menu in the top right corner of Chrome.
- Navigate to “More tools” and then click on “Extensions.”
- Toggle off all extensions.
After disabling your extensions, refresh the Crunchyroll site to check if the black screen issue is resolved. If it is, enable your extensions one by one to identify the problematic one.
3. Update your browser
An outdated browser can lead to the Crunchyroll website black screen issue. Make sure you’re using the latest version of your browser to avoid compatibility problems with the Crunchyroll site.
- Open the Chrome menu by clicking on the three-dot icon in the top right corner.
- Navigate to “Help” and click on “About Google Chrome.”
- Chrome will automatically check for updates and install them if available.
Once your browser is updated, visit the Crunchyroll website and see if the black screen issue has been resolved.
4. Check your internet connection
A slow or unstable internet connection can cause the Crunchyroll black screen on Chrome and other browsers. Make sure you have a stable and fast internet connection to enjoy uninterrupted streaming.
5. Disable hardware acceleration
Some users have reported that disabling hardware acceleration in their browser settings has resolved the Crunchyroll site black screen issue. To do this, go to your browser’s settings, find the advanced settings, and disable hardware acceleration.
Follow these steps:
- Open the Google Chrome browser on your computer.
- Click on the three-dot menu icon in the top-right corner of the window. This will open a dropdown menu.
- From the dropdown menu, click on “Settings” to open the Chrome settings page.
- Scroll down to the bottom of the settings page and click on the “Advanced” option to reveal additional settings.
- In the “Advanced” section, locate the “System” category.
- Under “System,” you will find an option labeled “Use hardware acceleration when available.” Toggle this option off by clicking the switch to the left.
- A message prompting you to relaunch the browser may appear. Click on “Relaunch” to restart Google Chrome with hardware acceleration disabled.
After relaunching the browser, hardware acceleration will be disabled in Google Chrome. If you need to enable it again, simply follow the same steps and toggle the option back on.
6. Try another browser
If the Crunchyroll black screen Chrome issue continues to plague your browser, it might be worthwhile to test out a different browser to see if the problem persists. Several popular browser alternatives, such as Firefox, Microsoft Edge, and Safari, are known for their reliability and performance. By experimenting with these alternative browsers, you can determine whether the issue is specific to Chrome or a broader problem affecting your Crunchyroll experience.
7. Pop-up redirects
A frequent problem leading to a black screen on Crunchyroll is the interference of Chrome’s pop-up blocker with some of the streaming features that Crunchyroll employs.
If this is the source of the issue, there’s a simple solution. Although Chrome blocks pop-ups by default, you can configure it to permit Crunchyroll pop-ups. Follow these steps to make the adjustment:
- Navigate to Settings
- Choose Privacy and security
- Click on Site settings
- Opt for Pop-ups and redirects
- Include Crunchyroll in the list of sites allowed to display pop-ups and redirects
- Refresh the Crunchyroll page
Is the black screen issue specific to certain devices or platforms?
The black screen issue can occur on various devices and platforms, including smartphones, tablets, computers, and smart TVs. The troubleshooting steps may vary slightly depending on the device you are using.
How do I know if the black screen issue is due to a problem with Crunchyroll’s servers?
Check Crunchyroll’s social media accounts or their official support page for any announcements or updates regarding server issues. You can also visit third-party websites like DownDetector to check the current status of Crunchyroll’s servers.
Can ad-blockers cause the black screen issue on Crunchyroll?
Yes, ad-blockers can sometimes cause compatibility issues, resulting in a black screen on Crunchyroll. To resolve this, try disabling your ad-blocker or adding Crunchyroll as an exception in your ad-blocker settings.
Will Crunchyroll’s support team help me resolve the black screen issue?
Yes, Crunchyroll’s support team can provide assistance with resolving the black screen issue. You can reach out to them through their website or social media channels for help.
Are there any known issues with specific Crunchyroll content causing a black screen?
While it is uncommon, some content on Crunchyroll may occasionally cause a black screen due to technical issues. If you suspect a specific video is causing the problem, report the issue to Crunchyroll’s support team.
How do I ensure that the black screen issue doesn’t recur on Crunchyroll?
To minimize the chances of encountering a black screen issue on Crunchyroll, keep your app and browser updated, maintain a stable internet connection, and follow the recommended device settings provided by Crunchyroll.
Is it possible to view Crunchyroll without using Chrome?
Certainly, by utilizing the Crunchyroll app, you can significantly reduce the chances of encountering a black screen while streaming on Crunchyroll.
The Crunchyroll website black screen issue can be annoying, but it’s usually easy to fix. Follow the steps mentioned above to resolve the Crunchyroll site black screen problem and get back to enjoying your favorite anime. If the Crunchyroll black screen on Chrome or other browsers persists after trying these solutions, you might want to contact Crunchyroll’s customer support for further assistance.